Frequently asked questions

Find Your Answers Here

What types of kitchen tools and gadgets do you offer?

Kitchable specializes in a curated selection of innovative kitchen tools and gadgets designed to simplify cooking. Our product range includes multifunctional devices, specialized utensils, and practical solutions for everyday cooking challenges.

How can I place an order on your website?

To place an order, browse our product selection, add your desired items to the cart, and proceed to checkout. To complete the purchase, you will need to provide your shipping information and payment details.

What payment methods do you accept?

We accept various payment methods, including major credit cards, American Express, PayPal, and other secure payment options. All transactions are processed securely to ensure your information is protected.

What is your return policy?

Kitchable offers a 30-day return policy. If you are not satisfied with your purchase, you can initiate a return within 30 days of receipt, provided the item is in its original condition and packaging.

How do I initiate a return?

To initiate a return, please contact our customer support at support@kitchable.store. We will provide you with a return shipping label and instructions on how to send your package back.

Are there any items that cannot be returned?

Yes, certain items cannot be returned, including perishable goods, custom products, and personal care items. Additionally, we do not accept returns on sale items or gift cards.

How long does it take to receive my order?

Delivery times vary based on your location and the shipping method selected at checkout. Typically, orders are processed within 1-3 business days, and shipping may take an additional 5-10 business days depending on the destination.

What should I do if my order arrives damaged?

If your order arrives damaged or defective, inspect the item right away and contact us at support@kitchable.store within 48 hours of receiving it. We will assess the issue and offer a solution.

Do you offer exchanges?

We do not offer direct exchanges. The fastest way to obtain a different item is to return the original item and place a new order for the desired product once the return is accepted.

How can I contact customer support?

You can reach our customer support team via email at support@kitchable.store. We are here to assist you with any questions or concerns you may have regarding your order. 

Still Haven’t Found Your Answer?

If you have any questions or need further support, feel free to contact us at support@kitchable.store or through our contact page below.

Contact Us